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Facility Guide for Members – Updated 11/18/2020

Welcome Back

Know that we are here for you and will be constantly evaluating our processes and procedures to serve you, support you and keep you safe.

The YMCA of Greater Erie will be closed on Thanksgiving Day. 

Welcome Back - Updated November 18

We’re here to help you focus on what matters most: your health, your family and friends, and your community. Trust your Y to ensure the health and safety of all people.

For the past months, we’ve been reopening the Y in three phases following guidance by the CDC and state and local health officials. You may find that you have to vary your routine – a hybrid of at-home, outdoor and at-the-Y activities while we adjust to a new Y environment. We appreciate your continued patience. Please refer to this Branch Amenities Guide to see timelines and available amenities at each phase. Some phases may be shorter or last longer as we adjust operations.

If Y fees are an obstacle to your continued Y participation, please let us know. Now more than ever, we are here to help.

Keeping You Safe

As of Nov. 17, the Pennsylvania Department of Health has updated its masking order to now include additional guidance for mandatory masking of all people over the age of 2. Masks must cover your  nose and mouth at all times.

Read the Secretary’s full order here; Read FAQs about masking and your visit to the Y

Individuals who cannot wear a mask due to a medical condition (including children under the age of 2 years per CDC guidance) may enter the premises and are not required to provide documentation of such medical condition; however, if you have a chronic condition that would prohibit you from wearing a mask, for your health and safety, you may want to reconsider your attendance at the Y. 

We appreciate your support in doing your part to slow the spread of this virus and in keeping your friends and family members safe. 

  • Members and staff are required to have their temperature taken daily upon entry to the Y.  This will happen with a touchless, thermal biometric scanner at Glenwood & Eastside and a touchless thermometer at County.
  • In compliance with CDC guidelines, members with a temperature of 100.4 or higher will not be allowed to 72 hours.
  • Member temperatures are confidential and not kept on file by the YMCA.

All members will be asked to update their Y participation waiver prior to their first visit back. Members without a wavier on file will be asked to sign one electronically (please allow extra time to complete this)

We’ll use a “no-contact” check in process by using your membership ID tag on your keychain or on your cell phone.

The Y is reconfiguring our physical spaces and following capacity recommendations provided by state and local officials. Signs and floor markers will be posted throughout the Y regarding physical distancing. Please stay at least six feet away from others and follow recommended social distancing capacities.

Members are asked to use the supplied disinfectant before and after they use the exercise equipment. Staff will be cleaning high touch surface areas regularly using the CDC approved disinfecting process utilizing EPA registered and approved chemicals and equipment. 

No. During Phase 1, only active, local members will be able to access the Y. Due to the Governor’s guidelines we are operating on reduced capacity.

We ask that you only bring a mask, workout towel, mat and a filled bottle of water. Locker Rooms are open with limited access and social distancing guidelines in place. Water fountains will be available for bottle-fill only.

We are doing everything possible to keep our Ys safe and clean, but only you can make the decision that is right for you. Know that we are here for you and will be constantly evaluating our processes and procedures to serve you, support you and keep you safe.

  • Single entry/exit
  • Plexiglass shields at customer service points
  • Masks and daily temperature checks for members and staff
  • “No-Contact” facility entry
  • Redesigned spaces for social distancing, facility usage and capacity limits
  • Disinfecting high contact surfaces frequently
  • Hand sanitizing stations throughout the facility

We appreciate you helping us to maintain a healthy environment for our staff and members. Here’s a few recommendations provided by the CDC:

  • Stay home if you are sick
  • Be ready for a temperature check (allow extra time when you arrive)
  • Keep the kids at home
  • Bring a towel, mask, mat and water bottle
  • Keep your distance- at least 6 feet
  • Wear your mask when not actively exercising
  • Expect reduced capacity 
  • Remember to wipe down equipment before and after each use
  • Use the handwashing stations frequently
  • Cover your cough and sneeze in your elbow

The Y will follow Erie County Department of Health policies and procedures.

To keep everyone healthy and safe, we’re updating you on a recent (August 17) announcement made by Governor Tom Wolf regarding travel restrictions. We appreciate your consideration of our team and your fellow members as you consider your summer travel plans.

If you have traveled, or plan to travel, to an area where there are high amounts of COVID-19 cases, we would ask you to self-quarantine for 14 days if you have traveled or plan to travel takes you to a Level 3 CDC Country or any of the following states: Alabama, Arizona, Arkansas, California, Florida, Georgia, Idaho, Louisiana, Mississippi, Nevada,  North Dakota, South Carolina, Tennessee, Texas. Current list as of 8/17/2020.  This is in compliance with Governor Tom Wolf’s original July 2 announcement.

We have found this resource from the CDC helpful in understanding travel guidance  – https://www.cdc.gov/coronavirus/2019-ncov/travelers/travel-in-the-us.html

Here’s another helpful link to the Governor’s full travel recommendation- https://www.health.pa.gov/topics/disease/coronavirus/Pages/Travelers.aspx

Facility & Amenity Information

Eastside & Glenwood Locations – Monday-Friday, 5 a.m.-8 p.m., Saturday, 7 a.m.-3 p.m. Sunday, Closed

Eastside Y Outdoor Pool –  Closed for the season.

County Location- Monday-Friday, 5 a.m.-7 p.m., Saturday, 7 a.m.-1 p.m., Sunday, Closed

YMCA Camp Sherwin- open for RV, tent and cabin rental. Spray & Play Park Closed. Click here for tips on planning your visit.

YMCA Camp Sherwin Outdoor Pool – Closed.

The Downtown Y will remain temporarily closed due to facility limitations and social distancing guidelines. The health and safety of our employees and members are very important to us. As the pandemic lingers, and with state and county health and safety precautions in mind, we are assembling a team of professionals to help us evaluate the next phase for the Downtown Y.

Yes. Following guidelines from the Governor and local health officials, as well as CDC recommendations, we will have reduced capacity at Y locations. Capacity recommendations will be posted throughout the facility. We ask members to respect posted time limits for cardio and space capacity recommendations.

County Y : 30

Eastside Y: 120
Eastside Y Outdoor  Pool : 70

Glenwood Y: 140

Camp Sherwin Spray & Play Park: 5
Camp Sherwin Outdoor Pool: 40

If you arrive and we are at capacity, you can provide your name and phone number to the Y staff person and you can wait in your car and we’ll contact you OR you may wait in a designated waiting area.

In general, open member amenities with capacity restrictions include: 

Please refer to this Branch Amenities Guide on time frames and available amenities for each of our reopening phases. Please note that some phases may be shorter or last longer as we adjust operations.

Use this helpful Branch Amenities Guide in knowing when we anticipate reopening facility amenities. Please know this is just a guide and some amenities may reopen sooner or later.

  • Steam Rooms/Sauna (Glenwood only)
  • Water fountains for bottle fill only; vending machines are available
  • Coffee Service

Indoor group classes are now available. For a class schedule, and to make a reservation, click here. Classes do require a reservation.  Masks are required in all classes at all times. You may reserve 7 days in advance.  A number of virtual classes are offered, led by popular Erie Y instructors, on our Facebook and YouTube Channels. For additional virtual resources, click here.

Reopening FAQ Document

Childwatch is open at the Eastside and Glenwood Park locations; Childwatch will reopen at the County location later this year.

Childwatch is available for children 3 and up at this time.

Children ages 13 and above may use the Y without an adult (18 and above). Youth access (under age 13), at this time, is restricted to those youth that are actively participating in an activity such as basketball or swimming (given capacity) or using the fitness centers if they’ve completed the youth fitness course.

Please review this FAQ document prior to using Childwatch. Please note that you and your child will need to have an updated participation waiver prior to their first visit and that reservations are required. Drop-ins are only available after all reservations have arrived. 

No. To ensure all members are able to enjoy the facility, we ask that you show respect to other members by limiting your cardio equipment workout to the standard 30-minutes.

No. Personal training will not resume in Phase 1. If you have purchased personal training sessions, a member from the wellness team should have already contacted you about your sessions. If not, please call (814) 452-3261

Our expectations are that parents are responsible for their children at all times. We need your support in ensuring children, youth and teens will:

  • Accept directions from Y staff
  • Show courtesy and respect for others while at the Y
  • Not use offensive/hurtful language anywhere within the Y
  • Take care of facility and equipment

Please remember that children under the age of 13 must be accompanied at the facility by a parent or adult age 18+. Children under 6 must remain with a parent or guardian at all times unless registered in a program or class. Youth ages 11 and up, that have successfully completed the Youth Fitness Course, are permitted full use of the Wellness Center and Racquetball Courts. Youth 15 and up are permitted use of the running/walking track and Strength Training Room.  Please be aware that these age guidelines are generalities and a YMCA location may have slightly different guidelines.

Park as you normally would, just being aware of your personal space as you walk towards the building and entrance.  Please be aware that the West 38th Street and the side entrance closest to West 38th Street at the Glenwood Y will be closed. All members must use the entrance off of the main facility parking lot closest to Peach Street. 

Log-in or create an account at ymcaerie.org

Reservations are required for Childwatch, indoor lap swim, basketball courts, pickleball, racquetball and indoor group exercise classes. You may reserve up to 7 days in advance (e.g. on Monday, I can reserve for the following Monday).  If you need help, you may facebook messenger us or call our Member Services line at 452-3261 Monday-Friday, 6:30 a.m.-6 p.m.

If you make a pool reservation, you’ll need to arrive ON THE POOL DECK 5 minutes prior to your reserved time. Please bring either the printed reservation confirmation receipt or the emailed reservation confirmation receipt and show it to the lifeguard (indoor reservations only)

Whirlpool Usage

Glenwood Y:

  • Only those with a POOL Reservation may use the whirlpool on a first come, first serve basis. Under current limitations, please understand pool reservations do not guarantee whirlpool use.  
  • Whirlpool use will be limited to 1 at a time.  This includes and stands the same for members of the same household or those coming to the pool together
  • Maximum time allowed is 10 minutes per session.  Following a 5 minute cool down period, members may reenter if no one is waiting 
  • While waiting, members are expected to maintain social distancing requirements
  • Lifeguards are the authority of the pool area and may close the whirlpool at any time if necessary
  • Lifeguards will disinfect high touch areas hourly

Eastside Y:

  • Usage is on a first come, first serve basis
  • Maximum time allowed is 10 minutes
  • Whirlpool use limited to 1 unless from same family
  • Masks must be worn in the hallway & when entering/exiting
  • Please maintain 6-feet of social distance while waiting to use the whirlpool
  • Lifeguards will disinfect high touch areas hourly

Here’s a helpful tutorial in setting up your online account.

Membership Information

Thank you for #StayingWithUs as we reopen in a phased approach that minimizes the spread of COVID-19 and maintains a healthy and safe environment for all. You understand that your Y membership is the cornerstone of a strong and stable Y for today and tomorrow.

If your membership is currently on hold and you would like to extend your hold, you’ll need to call (814) 452-3261 or email [email protected] by the 20th of the month.

Someone from our membership team will be calling individuals with a credit and discuss their options. 

Tax receipts will be mailed in December 2020 for all donations received during the calendar year.

  • You may continue paying your membership dues at either 100 or 50 percent and convert those dues to a tax deductible donation to help provide the Y with important operating revenue. You’ll need to call (814) 452-3261 or email [email protected] by the 20th of the month for this option
  • You may extend your membership hold for a total of 4 months (example, if you held your membership in April and May, you may hold your membership an additional 2 months). You’ll need to call (814) 452-3261 or email [email protected] by the 20th of the month for this option
  • You may cancel your membership. You’ll need to call (814) 452-3261 or email dtymcaerie.org by the 20th of the month for this option.

We’re here.  We’ve expanded our confidential financial assistance program during this recovery time.  Please speak to your local Y staff or you can complete a financial assistance application here. 

We know this is an important amenity. There are currently 12 guest lockers in the Men’s Health Center for day use available at the Glenwood Park Y while our Downtown Y remains temporarily closed. You may come to the Downtown Y and pick up personal items from your locker. If you’d like to hold your Men’s Health Center add-on fee while the Downtown Y remains closed, you may call the Downtown Y at (814) 452-3261 or email [email protected] to request this hold.

Program Information

In-person programs are being reintroduced. See our current offerings for group classes and programs . All require reservations/registration. We’re following all local, state and CDC guidelines. A number of virtual programs also are available through our Facebook and YouTube channels here

Member Comments And Suggestions

Drop your comments and suggestions using our Facebook Messenger Chat. Please note that your feedback is important to us and will be taken into consideration to the extent we are able given our reopening plan and mandated compliance with local and state health officials and the Governor’s Office.

Branch Capacity

The dials below show the amount of members checked into the branch relative to the maximum capacity of the branch based on current guidelines.

Eastside Family Y
Glenwood Park

Contact US

For more information please feel free to call us at (814) 452-3261, email us anytime or use the form below.

Contact Form